Assistant Manager – Accounts Receivables

Contract type: Permanent

Location: Chennai – Guindy

Main Purpose of Job

Accounts Receivable function within the Onecape HUB, to include debt collection, dispute resolution, reporting and SOA reconciliation from the customers that fall under the Onecape product

This will include ensuring SLA’s/KPI targets are adhered to in accordance with our operational/financial strategy

Key Accountabilities

• Collection of customer debits in line with credit terms, maintaining a low overdue ratio
• Create strong relationships with our customers, to help encourage quicker settlement turnaround
• SOA reconciliation
• Dispute resolution
• Customer refunds
• Adhere to global bank account verification policy (LOBD)
• Reporting i.e. customer SOA’s
• Transaction posting within internal accounting system (Unit 4)
• Communication externally and internally
• Escalation on customer where recoverable are overdue
• Regular catchups with your team members on their sole accounts
• Weekly commentary for AR reporting
• Performance reviews of team members
• Annual leave management

Key Deliverables

• Daily management of the account receivables executives ensuring collections/targets are being met
• Clear communication with internal/external stakeholders
• Customer relationship building

Competency Requirement

Direct

• Customer Focus
• Ethics & Integrity
• Organisational Commitment
• Health & Safety Compliance

Key

• Planning and Delivery
• Initiative
• Quality Focus
• Financial Accountability
• Managing Work Processes
• Planning and Delivery
• Team Work

Knowledge, Experience and Skills

Essential

• Good communication skills to include prior experience dealing with collections internationally
• Ability to meet deadlines through good time management and allocation of priorities
• Experience of working in a target driven environment
• Process oriented
• Previous experience in team management

Desirable

• Shipping background

Educational And Professional Qualification

Essential

B.COM/BBA

Desirable

MBA Financial Management

Tagged as: Accounts Receivable, MS Excel