Accounts Receivable Specialist III

Position Overview

As an Accounts Receivable Specialist III at ZoomInfo, you will play a vital role in managing collections and account follow-ups for global clients. This role demands strong communication skills, hands-on experience with ERP and CRM systems, and a proactive mindset toward process improvement through AI-based solutions.

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute — you’ll make things happen, fast.

Key Responsibilities

• Make collection calls to customers and business accounts.

• Send, monitor, and document collection-related emails daily.

• Manage end-to-end collections activities, including follow-ups, dispute resolution, and payment tracking.

• Escalate overdue accounts promptly and maintain accurate records in ERP and CRM systems.

• Utilize tools such as SAP, Salesforce, and HighRadius for tracking, reporting, and process management.

• Partner with internal teams to streamline and stabilize collection operations.

• Explore and implement AI-driven solutions for process improvement and automation.

• Consistently deliver high productivity and quality performance as an individual contributor.

Skills & Qualifications

• Education: Bachelor’s Degree in Commerce or other relevant field.

• Experience: 5–7 years in B2B or B2C collections, preferably within an international process.

• Proficiency in SAP, Salesforce, and HighRadius (or similar ERP/CRM platforms).

• Excellent communication and negotiation skills with the ability to manage challenging conversations.

• Highly self-motivated, detail-oriented, and able to work independently with minimal supervision.

• Adaptable to work in night shifts (7 PM IST – 4 AM IST).

• Strong interest in using AI tools and technologies for process enhancement.

Preferred Skills

• Experience managing global client accounts and cross-cultural communication.

• Analytical mindset with the ability to track collection trends and propose process improvements.

• Familiarity with productivity and reporting dashboards.

About ZoomInfo

ZoomInfo (NASDAQ: GTM) is a global leader in Go-To-Market (GTM) Intelligence, helping businesses find, acquire, and grow their customers. Our platform provides real-time, accurate data, actionable insights, and advanced automation, enabling over 35,000 companies worldwide to accelerate growth, align sales and marketing, and optimize their technology stacks.

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