Specialist I

Position Overview

We are looking for a Specialist I – Accounts Payable to join our Finance Shared Services team. This role supports AP operations for North America, Europe, and APAC regions (including non-English-speaking countries). The AP Specialist will be responsible for invoice processing, issue resolution, vendor support, and ensuring timely payments within defined SLAs.

Key Responsibilities

• Process PO and non-PO invoices daily for global regions.

• Perform three-way matching between invoices, POs, and receipt lines.

• Clear system and manual hold invoices regularly and efficiently.

• Respond to helpdesk queries and provide timely resolutions as per SLA.

• Understand PO tolerance levels and ensure accurate invoice matching.

• Work with invoices in multiple languages; knowledge of Canadian tax regulations is an advantage.

• Meet internal targets for productivity and accuracy.

• Deliver excellent customer service to internal teams and external suppliers.

• Adhere to policies, procedures, and accounting standards under structured supervision.

Required Education

• Bachelor’s Degree in Accounting, Business Administration, or related discipline.

Required Skills & Experience

• 1–3 years of Accounts Payable experience.

• 1–2 years of hands-on experience in invoice processing, hold resolution, and helpdesk support.

• Working knowledge of Oracle R12 preferred.

• Comfortable with remote transition processes.

• Basic proficiency in MS Office.

• Typing speed of 25+ words per minute.

• Strong attention to detail, customer-oriented mindset, and problem-solving skills.

• Excellent verbal and written communication skills in English.

• Team player with a results-driven attitude.

• Flexible with working hours to support global operations.

Company Overview

Electronic Arts (EA) is a global leader in interactive entertainment, creating next-level gaming experiences that inspire players and fans worldwide. At EA, everyone is part of the story—from shaping creativity to driving innovation. EA India, based in Hyderabad, supports global game development for mobile, console, and online platforms, alongside shared services in IT and Finance.

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