Position Overview
We are seeking a Senior Executive – Order to Cash (Cash Application) to join our finance operations team. The ideal candidate will handle end-to-end cash application processes, deduction management, and reconciliation, ensuring accuracy and compliance with company policies. This role is ideal for professionals with a strong analytical mindset and a passion for process excellence in accounts receivable operations.
Key Responsibilities
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Collect and verify supporting documents such as Proof of Delivery, Quotes, and other relevant records.
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Perform data analysis on large sets of deductions using advanced Excel (e.g., validating cash discounts vs. payment terms and dates).
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Validate deduction transactions in accordance with company policies.
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Create and process accounting entries (Credit Memos) for valid deductions and obtain necessary approvals.
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Initiate and manage denial (Chargeback) cases for unapproved deductions.
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Coordinate with Customer Service teams to validate data and resolve outstanding issues.
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Utilize customer portals to gather details and initiate dispute processes.
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Prepare and maintain detailed reports on high-volume accounts to support collection efforts and status tracking.
Skills & Qualifications
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Education: Graduate in Commerce
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Experience: 2–5 years in Accounts Receivable, Cash Application, Deductions Management, and Adjustment Processing.
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Hands-on experience in ERP systems (preferably SAP).
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Strong knowledge of MS Office applications, especially Excel.
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Analytical, detail-oriented, and adept at problem-solving.
Required Skills
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Conflict Management
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Stakeholder Engagement
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Strategic Growth Orientation
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Emotional Intelligence
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Visionary Thinking
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Oracle NetSuite ERP
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